Response Service
TOWNSVILLE
Crisis Support
and Advocacy
RESPONSE SERVICE TOWNSVILLE
We offer walk-in or phone support for people experiencing domestic and family violence.
No appointment is required.
Our staff are trained and experienced domestic and family violence specialists who are here to help. They understand the impacts of living with abuse and violence. Our approach is trauma-informed,
non-judgmental, and survivor-led.
We are also here to support anyone concerned about a loved one. We can discuss how you might best support someone who might be experiencing domestic and family violence.
We are here to support you and can assist with:
Providing support letters and assistance with applying for support packages
Referral to safe accommodation
Referral to other services as needed
Safety planning and creating support plans
Assistance with applying for or varying a domestic violence order
Providing information, resources, and options for next steps
“The support has been amazing, they have gone above and beyond. The workers showed empathy and sympathy and really made you feel like they cared, and I mattered.”
CLIENT OF DVNQ
Home Safety
Upgrades
RESPONSE SERVICE TOWNSVILLE
Home safety upgrades assist women and children in enhancing their safety while remaining in the home after leaving an abusive relationship. This is done by providing practical safety upgrades to the property and ongoing support as required.
To be eligible for the programme, it is preferred that you have a current Domestic Violence Order with a condition that prohibits the respondent from entering or remaining at your residence.
We will work with you to discuss and assess which options would best suit your home and what would be appropriate for your situation.
Providing window locks and alarms
Installing sensor lights
Changing locks
The following are some examples of ways we may be able to help make a property more secure:
Providing personal alarms
Installing finger guards on screen doors
Installing CCTV cameras
Installing security screens on windows
client OF DVNQ
"Receiving assistance with safety upgrades has enabled my children and I to feel safe in our home and remain a part of our local community."
Court Based
Service
RESPONSE SERVICE TOWNSVILLE
We provide court support to women who experience domestic and family violence and have proceedings before the Townsville Specialist Domestic and Family Violence Court.
Our service also works with respondents by providing information about the court process and referral to services including our Men’s Behaviour Change Program.
TOWNSVILLE SPECIALIST DOMESTIC AND FAMILY VIOLENCE COURT
Townsville Magistrates Court, 31 Walker St, Townsville City, QLD, 4810
The registry opening hours are Monday-Friday 8:30-4:30 and Court sits Monday, Wednesday, Thursday and Friday (DFV Criminal Court)
Support in the safe room
Support in the courtroom
Information about the
court process
We understand that going to court can be difficult and distressing, so we offer:
Safety planning
Referrals to other agencies
Referral to other services as needed
client OF DVNQ
“I feel safer physically and mentally, not just for me but my kids too. They have been a great support”.
To contact us, please call 07 4721 2888,
and our friendly staff will be there to provide support.
CONTACT US
Find Us
263 Ingham Road,
Townsville
QLD 4814
Contact Us
Phone: 07 4721 2888
Post: NQDVRS, PO Box 6061,
Townsville QLD 4810
Operating Hours
Monday to Friday:
8:30 am to 4:30 pm
Closed Saturday, Sunday & Public Holidays
Getting There is Easy
Located on Ingham Road, halfway between IGA Garbutt and the Airport turnoff.
Bus routes 205 and 215 run CBD to Stockland via North Ward, Castletown and Domain.
Click HERE to view route 205 timetable.
Click HERE to view route 215 timetable.
Free on-road parking on Ingham Road, Peel Street and Ramsey Street.
TOWNSVILLE
Find Us
DVNQ – 263 Ingham Road,
Townsville, QLD, 4814
Men’s Behaviour Change – 46 Gorden Street, Garbutt, QLD, 4814
Contact Us
Phone: 07 4721 2888
Post: DVNQ, PO Box 6061,
Townsville, QLD 4810
Operating Hours
Monday to Friday: 8:30 am to 4:30 pm
Closed Saturday, Sunday & Public Holidays
Getting there is easy
Located on Ingham Road, halfway between IGA Garbutt and the Airport turnoff.
Bus routes 205 and 215 run CBD to Stockland via North Ward, Castletown and Domain.
Free on-road parking on Ingham Road, Peel Street and Ramsey Street.
Find Us
The Old Courthouse Building
Isa Street
Mount Isa
QLD 4825
Contact Us
Phone: 07 4743 0946
Post: PO Box 502
Mount Isa QLD 4825
Operating Hours
Monday to Friday:
8:30 am to 4:30 pm
Closed Saturday, Sunday &
Public Holidays
Finding us is Easy
Located next to the Magistrates Court
Free parking in front of the building
Mount Isa
Find Us
The Old Courthouse Building
Isa Street
Mount Isa
QLD 4825
Contact Us
Phone: 07 4743 0946
Post: PO Box 502 Mount Isa, QLD 4825
Operating Hours
Monday to Friday: 8:30 am to 4:30 pm
Closed Saturday, Sunday & Public Holidays
Finding us is Easy
Located next to the Magistrates Court
Free parking in front of the building
Contact us
Crisis Support and Advocacy
Home Safety Upgrades
Court Based Service
Homelessness Program
Response Service
Crisis Support and Advocacy
Home Safety Upgrades
Court Based Service
Therapeutic Service
Children’s Counselling
Adult Counselling
Prevention Service
Men’s Behaviour Change
Integrated Response Partnership
Men’s Behaviour Change
Integrated Service Response
